Privacy Policy

We may collect the following categories of personal information when you fill out an enquiry, dealership, or contact form:

• Personal identification information: Name, phone number, email address
• Location information: City, State
• Business information: Whether you operate a shop/dealership, years of experience in the field, product requirements (type and quantity of solar panels, inverters, or batteries)
• Communication data: Any information you provide when you contact us via WhatsApp, phone, email, or website forms

We do not knowingly collect sensitive personal information such as financial account details, passwords, or government identification numbers through our forms.

We collect information through:

• Meta (Facebook/Instagram) Lead Ads and Instant Forms
• Website contact and enquiry forms on infinitesolar.in
• Google Forms or other third-party form tools linked to our campaigns
• Direct communication (WhatsApp, phone calls, email)

We use the information collected for the following purposes:

• To respond to your dealership, distributorship, or product enquiries
• To provide pricing, product catalogues, and partnership details
• To contact you via phone, WhatsApp, SMS, or email regarding our products and services
• To maintain internal records for business development and customer relationship management (CRM)
• To improve our marketing campaigns and understand customer requirements
• To comply with applicable legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

• Meta Platforms Inc. (Facebook/Instagram):when you submit a Lead Ad form, your data is processed by Meta's platform as per their own privacy policy, before being shared with us
• Google (Google Sheets/Forms): used internally to store and manage lead data
• Our internal sales, dealership, and marketing team for the sole purpose of following up on your enquiry
• Service providers (such as CRM or automation tools like Zapier) strictly for the purpose of transferring your enquiry data into our systems
• Government or regulatory authorities, only if required by law

Your information is stored securely using industry-standard practices, including access-controlled databases and cloud storage (such as Google Sheets and our internal CRM systems). We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, such as following up on dealership enquiries, or as required by applicable law. You may request deletion of your data at any time (see Section 8).

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information from our records
• Withdraw consent to be contacted by us at any time

To exercise any of these rights, please contact us using the details in Section 9.

Our website may use cookies and similar tracking technologies (such as the Meta Pixel) to understand visitor behavior and improve our marketing effectiveness. You can control or disable cookies through your browser settings.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.